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Sunday 10 August 2014

US: Owners of 8 N.J. dealerships settle claims of deceptive practices for $1.8 million

Automotive News reports  that eight dealerships in New Jersey have reached a settlement with the state's Division of Consumer Affairs over 45 consumer complaints of deceptive sales tactics, including
failing to inform customers of previous damage or defects, adding
after-sale costs without prior customer approval and failing to
implement advertised or negotiated prices.

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